Category
|
Aspect
|
Management Strategy/
Implementation Policy
|
Evaluation Mechanism
|
Short-to-Mid Term Goals
|
Achievements in 2020
|
Operation
Management
|
Operating
Performance*
|
financial risk
assessment are
conducted monthly to
ensure that the
company’s operating
performance goals are
achieved |
performance report related
to financial risk assessment
are presented monthly at the
high-level management
meetings |
operating goals |
- The consolidated revenue in
2020 was NT$21,689 million, and
the consolidated operating profit
was NT$1,762 million, which is an
increase of 32.96% from 2019. The
operating profit of Construction
Business, Real Estate
Development Business, and
Environmental Project
Development Business all
increased significantly
compared to the previous year.
The consolidated net profit was
NT$1,539 million and EPS came
to NT$1.87, both saw substantial
increase compared to the previous
year’s net profit of NT$97 million
and EPS of NT$0.12. |
Integrity
and
Pragmatic
|
Corporate
Governance*
|
and Remuneration
Committee are set up
under the Board of
Directors to assist the
Board in performing
their duties and
supervisory functions
shareholders’ rights
and interests with
transparent
information disclosure
corporate governance-
related standard
operating procedures
(SOPs) for compliance
purposes |
are set up and supervises the
Group’s various operating
activities using internal audit
code
evaluation regarding Board
performance to improve
corporate governance
effectiveness |
transparent disclosure of
information and strengthen
communication and
interaction with stakeholders
ethical business practices
|
- Stakeholder communication
was reported to the Board on
December 17th, 2020.
promoting ethical business
practices was reported to the Board
on December 17th, 2020.
violations on unethical or dishonest
behaviors were reported.
Governance Best Practice
Principles”, “Group’s Ethical
Management Best Practice
Principles”, and “Group’s Risk
Management Policy” to optimize
the corporate governance system. |
Regulatory
Compliance*
|
stakeholders with
integrity and honesty,
as well as comply with
the law and uphold the
principle of fair
competition. Require
employees to treat the
company’s customers,
competitors, and other
workers with fairness
related to the
provisions of laws and
regulations, Legal
Department shall
research and provide
recommendations
according to laws and
regulations, and shall
consult external legal
advisers when
necessary
or real estate projects
should pass the
environmental impact
assessment according
to laws and regulations,
and are executed as
planned |
performed by the competent
authority and other law
enforcement units in
accordance with the law
reports violations to the
Legal Department for
compilation, and later
conduct statistics and
evaluations of violations
accordingly |
|
- There were no major penalty-
incurred cases in 2020. |
Technological
Innovation
|
Customer
Health
and
Safety
|
provide high-quality
residential products,
as well as to enhance
building materials and
equipment for a living
space that is healthy
and environmental-
friendly
checklist for the
achievement rate of
green buildings and
green building
materials in order to
implement design goals
for green building
materials
environmental
protection and energy
saving, and improve the
energy efficiency of
buildings with smart
residential houses
products are equipped
with electric vehicle
charging systems to
promote the symbiosis,
co-prosperity and
sustainable
development of people,
architecture, and the
environment
technology to ensure
the implementation of
product design |
of applications for Green
Building Candidate
Certificate or those obtaining
Green Building Label each
year
certified products, including
but not limited to green
buildings, smart buildings,
structure accreditation
building, and barrier-free
residential accreditation etc.
proportion of green building
materials used by the project |
of applications for Green
Building Candidate
Certificates or those obtaining
the labels year by year. In
2023, 100% of the
construction permit will be
able to apply for Green
Building Candidate
Certificates
obtained construction permit
each year with lot size more
than 1,653m2, electric vehicle
charging systems shall be
installed in public parking
spaces, and wiring space for
charging station shall be
reserved in the remaining
parking spaces for the
convenience of customers
who wish to install the cables
according to various brands
of electric vehicles
green building materials used
by the project meets the
commitment of the
construction license
application |
obtained construction permit with
lot size more than 1,653m2 in 2020,
electric vehicle charging systems
were installed in public parking
spaces, and wiring space were
reserved in the remaining
parking spaces |
Customer
Satisfaction
|
satisfaction surveys on
construction, handover,
and maintenance
customer interactive
groups to develop
customer satisfaction
standards, and design
questionnaires |
results and tracking |
regarding handovers: the
company’s actual
performance is better than
customer’s expectations
maintenance : satisfaction > 4
points (out of 5 points) |
- According to the results of the
satisfaction survey on handovers
and maintenance in 2020, all real
estate projects scored above 4.96
points, and the actual performance
of the company was better than the
customers’ expectations |
Marketing
and
Labeling
|
sales satisfaction
surveys
ethical business
practice, the Group
provides customers
with products and
services that comply
with laws and
regulations and are
transparently labeled |
results and tracking
whether any complaints
related to marketing and
labeling have been received
major penalties related to
marketing and
communications |
sales : the company’s actual
performance is better than
customer’s expectations
advertisements, architectural
models, and model houses are
100% double-checked by the
project manager and legal
personnel before launch |
- According to the results of the
sales satisfaction survey in 2020,
all construction projects were
above 4.83 points, and the actual
performance of the company was
better than the customers’
expectations
- In 2020, the double-checking
ratio of advertising materials in
public was 100% |
Safe
Workplace
|
Occupational
Health
and
Safety*
|
application tools to
strengthen the health
and safety management
of the workplace
convenience of
individual’s health
management through
the health information
management platform
map for physical and
mental balance
development, and
develop employees’
physical and mental
balance assistance
programs, to promote
the physical and mental
balance of employees
epidemic prevention
mechanism and
emergency response
plan for CHC and group
member companies in
advance, as well as
actively participate in
the prevention of the
COVID-19 pandemic
certification of the ISO
45001 occupational
safety and health
management system,
and continue to
optimize the intensity
of on-site safety and
health management
and health promotion
activities regularly to
strengthen the workers’
safety awareness and
increase their
adaptability in the
construction
environment |
health performance
measurement standards,
including goals such as the
frequency of disabling
injuries and the number of
inspections and management
by senior supervisors
cross infection incidents or
incidents that may interrupt
operations
validity |
Frequency Rate (FR): less
than or equal to 0.8
and occupational hazards: 0
ISO/CNS 45001 certification |
- In 2020, the disability injury
frequency rate (FR) of the Group’s
employees was 0.48, and the
disability injury frequency rate (FR)
of non-employees was 1.03
- In 2020, there were no major
injuries or occupational hazards for
the Group’s employees, and
1 major injury death among non-
employees.
The Group immediately formulated
preventive countermeasures and
corrective measures to address the
cause of the accident, and
continued to actively optimize
on-site safety and health
management. The “Active
Warning Device: Hazard Notifier”,
developed by CEC was awarded
the “Occupational Safety Innovation
Award” in the “2020 Labor Safety
Award” by the Department of Labor
of the Taipei City Government
ISO/CNS 45001:2018 certification.
The scope of the Group’s
occupational safety and health
management system has been
expanded to cover 94% of the
total number of employees, as well
as 2,972 non-employee workers |
Training
and
Education*
|
of on-line courses
through a digital
learning management
platform, and create
learning resources for
internal experience and
knowledge transfer
creative and flexible
learning environment,
support and encourage
the growth and
development of every
employee, and provide
and maintain equal
opportunities for
employees
team learning
mechanism to cultivate,
explore, and retain
talents with potential |
frequency of platform usage,
the number/quality of
courses offered, the
popularity of the courses, as
well as consider the
employees’ feedback on the
platform functions and
courses
implementation rate of the
Young Engineers Conference
annually to understand the
quality and commitment of
cross-team learning |
teaching materials for
engineering projects every
year
implementation of the key
goals at the Young Engineers
Conference, with a target
implementation rate of 90%
in 2020
rate of the digital learning
management platform year by
year: reaching more than 30%
in 2020; reaching more than
50% in 2021; reaching more
than 70% in 2022 |
- In 2020, the Group created a
total of 92 on-line learning
materials, of which 48 are
engineering project materials
- The implementation rate of
the 2020 Young Engineers
Conference was 100%
- The utilization rate of the
digital learning management
platform (iLearn) in 2020 was 90% |
Employee
Care
and
Diversity
|
diversified welfare
system and practice the
core value of caring for
employees
plan that is internally
fair and externally
market competitive
diversification of the
organization and
strengthen the
understanding and
respect for gender
equality and different
generations
recruitment channels,
in-person/on-line
recruitment activities,
and recruit outstanding
new talents
students to develop
practical skills and
enhance employment
competitiveness through
university collaboration
and talent development
programs |
satisfaction surveys annually,
and set up improvement
plans accordingly
market surveys to respond to
changes in the external labor
market in a timely manner
internship opportunities
provided each year and the
number of scholarship
winners |
survey response rate is over
70%
Diversity and Integration
Week” every year
and welfare market surveys
and competitive analysis
talents scholarship program
every year |
- The employee satisfaction
survey response rate was 78% in
2020
- In 2020, the Group held a
Cultural Diversity and Integration
Week, with a total of 1,247
participants
competitive analysis were
completed in 2020, and annual
salary adjustments were made for
three consecutive years
- In 2020, a total of 25 students
from 17 schools participated in
CEC’s young talent scholarship
program, and 4 winners were
selected |
Environmental
Sustainability
|
Energy
and
Greenhouse
Gas
Management*
|
upgrade equipment to
improve energy
efficiency
the energy-saving
operational mode of the
operating plant
purchase of high
energy-consuming
equipment with
frequency conversion
control
investment in
renewable energy
related businesses
biogas power
generation and reuse
options
carbon footprint
inventory
energy management
system and evaluate the
feasibility of the
application |
energy usage, track and
improve energy efficiency
effectiveness of the reduction
in electricity consumption for
effluent treatment
biogas production
implementation progress of
biogas power generation and
biogas reuse plans
equipment energy efficiency
and track improvements
production and usage of
renewable energy |
consuming equipment
procured for the
Environmental Project
Development Business is
equipped with frequency
conversion control
plan for biogas power
generation and biogas reuse
for Tamsui and Fengshan
Water Resource Center
increasing the production of
biogas at Fengshan Water
Resource Center
introduction and evaluation
of the energy management
systems for Tamsui,
Fengshan, and Anping
Water Resource Centers,
and optimize the systems
consumption per unit of
effluent treatment by 5% in
2023 |
consuming equipment procured
in 2020 for the Environmental
Project Development Business is
equipped with frequency
conversion control
Resource Center was the first to
complete the evaluation of the
biogas reuse plan. Due to the
insufficient amount of biogas
production, biogas power
generation is not economically
beneficial at this stage, therefore it
will be used for heating equipment
in the plant.
Center completed the test for
increasing the production of biogas
in 2020
Resource Center took the lead in
passing the ISO 50001 energy
management system certification
consumption per unit of effluent
treatment was 0.33 (kWh/m3),
mainly due to the external oil
pollution, which increased the
burden of effluent treatment
procedures and increased
energy consumption |
Circular
Economy
and
Resource
Management
|
system construction
method to optimize the
construction process,
improve the efficiency
of resource utilization,
and reduce the negative
impact towards
environment
economy architectural
design techniques and
flexible modularization,
showcasing the
recycling of materials
from redesign to
operation and
maintenance
procurement and green
product innovation
classification, recycling,
and reduction activities
develop and design a
low-consumption, high-
efficiency operation
model
available technology to
treat Taiwan’s domestic
and industrial
wastewater to help the
government in
stabilizing water supply
and reducing
environmental impact
reclaimed water
recycling schemes to
improve water use
efficiency |
adoption rate of formwork
system
performance of waste
reduction
green procurement
implementation status
effectiveness of certification
on each project, including
but not limited to BS 8001
circular economy
certification, environmental
labels, etc. (special indicator)
circular economy by project
(special indicator)
ammonia nitrogen treatment
efficiency in effluent
treatment and reclaimed
water processes
recycling rate of reclaimed
water |
formwork system for civil
engineering projects meets
the set targets
reduction: 140 metric tons at
Tamsui Water Resorce
Center, 46 metric tons at
Fengshan Water Resource
Center
< achievement rate =
(treatment up to standard
days/treatment days) > :
1) The efficiency of ammonia
nitrogen treatment for
Fengshan Water Resource
Center’s wastewater
treatment reached 100% for
below 7mg/L and 90% for
below 5mg/L in 2020
2) The efficiency of ammonia
nitrogen treatment for
Fengshan Water Resource
Center’s Reclaimed Water
treatment reached 100% for
below 0.5mg/L and 90% for
below 0.3mg/L in 2020
3) Tamsui Water Resource
Center completed the
ammonia nitrogen site test
and reached 100% for
below 10mg/L and 90% for
below 8mg/L in 2020
reclaimed water:
1) The recycling rate for
Tamsui Water Resource
Center maintained at 4.57%
in 2020
2) The recycling rate for
Fengshan Water Resource
Center maintained at
70% in 2020 |
Public Housing project passed the
BS8001:2017 circular economy
implementation certification
- In 2020, the Group’s green
procurement amount was
NT$342,373 thousand dollar
- In 2020, the Group’s sludge
reduction totaled 1,024.39 metric
tons,which was behind target
mainly due to sludge drying
equipment suspended for
maintenance
<achievement rate =
(treatment up to standard
days/treatment days) > :
1) In 2020, the ammonia nitrogen
treatment efficiency for Fengshan
Water Resource Center’s
wastewater treatment was
48% for below 7mg/L and 37% for
below 5mg/L. The average
treatment result was 8.0mg/L,
which was mainly affected by
illegal discharge of wastewater
from manufacturers upstream
2) In 2020, the efficiency of
ammonia nitrogen treatment for
Fengshan Water Resource Center’s
Reclaimed Water treatment was
96% for below 0.5mg/L and 93%
for below 0.3mg/L, with an
average treatment result of 0.1mg/L
3) In 2020, the efficiency of
ammonia nitrogen treatment for
Tamsui Water Resource Center
was 87% for below 10mg/L and
84% for below 8mg/L, with an
average treatment result of
3.97mg/L
reclaimed water:
1) In 2020, the recycling rate for
Tamsui Water Resource Center
was 5.84%.
2) In 2020, the recycling rate for
Fengshan Water Resource Center
was 66% |
Prosperous
Community
|
Local
Community*
|
participate in
community care and
establish a good
channel for community
interaction
visits and exchange
engineering experience
and technical know-
how with industry
peers, authorities, and
academia
sessions to allow nearby
residents to understand
the situation regarding
construction and
supporting measures
community service
plans and encourage
employee participation |
related activities, keep track
of the input and output and
feedback, and regularly
review the implementation
results |
and enhance local care,
implement annual
community participation
plan, and review the results
from the previous year |
activities were held, with a
cumulative investment of over
NT$ 8.54 million dollars and
27,569 hours of manpower.
Please refer to the
Community Engagement section. |
Environmental
Education
|
environmental
education and
certification for
environmental
educational facilities,
incorporate the concept
of water resources
protection into local
education |
environmental education
sessions and the number of
visitors, collect feedback
from the event to plan/adjust
the content of the event
accordingly |
Resource Center and
Fengshan Water Resource
Center pass the
environmental education
facility site certification,
respectively
200 events related to
environmental education |
Center passed the environmental
education facility site certification
environmental education activities
was reduced, with 275 total number
of people served, due to pandemic
prevention considerations. |